basa6's Privacy Policy
basa6 takes your personal information seriously. This policy explains how we collect, use, and protect your data.
1. Introduction & Purpose of This Policy
basa6 is a safe and reliable online entertainment platform operated for players in Bangladesh. We treat the privacy of our users with great care. This Privacy Policy ("Policy") explains how basa6 collects your personal information, how that information is processed, and the purposes for which it is used.
By using this platform or registering an account, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.
This policy may be updated at any time. For important changes, we will notify you through the platform. The latest version will always be available on this page.
2. What Information We Collect
basa6 collects user information in various ways. Below is a description of the different types of information:
2.1 Information You Provide Directly
Information you voluntarily provide when you create or use an account on our platform:
- Full name and date of birth
- Mobile number and email address
- Documents required for identity verification (such as a National ID card)
- Financial transaction details — deposit and withdrawal records via bKash, Nagad, Rocket, Upay, or bank transfer
- Information you provide when contacting the support team
2.2 Automatically Collected Information
When you use the basa6 platform, some information is collected automatically:
- IP address and device information (brand, model, operating system)
- Browser type and version
- Session duration and details of pages visited
- Login times and connection history
- Gaming activity and betting history
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve your experience and ensure the platform functions correctly. You can control cookies through your browser settings, however disabling cookies may limit some platform functionality.
3. Purpose of Using Your Information
basa6 uses collected information only for the following legitimate purposes:
- Account management: To create, verify, and securely manage your account.
- Processing financial transactions: To complete deposits and withdrawals securely.
- Identity verification: To carry out the necessary identity checks to prevent money laundering and ensure security.
- Customer support: To respond quickly to your questions, complaints, and requests.
- Responsible gaming: To monitor your gaming behaviour and ensure compliance with responsible gaming guidelines.
- Technical improvement: To improve platform functionality and user experience.
- Security and fraud prevention: To detect and prevent suspicious activity.
- Legal compliance: To ensure compliance with applicable laws and regulations.
basa6 never sells your information to third parties. Information is used only for the purposes described above.
4. Information Sharing & Third Parties
basa6 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers to handle specific operations such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical support, and security testing. These providers process information only according to our instructions, and we have strict confidentiality agreements with them.
4.2 Legal Obligations
We may be required to provide certain information in response to a legally valid order from a court, law enforcement agency, or regulatory authority. In such cases, we provide only the information that is legally required.
4.3 Business Transfers
If there is a significant change to basa6's business operations (such as a merger or acquisition), user information may form part of that process. We will inform you in advance in such cases.
5. Data Protection & Security
basa6 takes industry-standard technical and administrative measures to protect your information. Our security arrangements include:
- SSL Encryption: All data exchanged between your browser and our servers is secured with SSL/TLS encryption.
- Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
- Access Controls: Only authorised staff can access specific information required for their designated tasks.
- Regular Security Testing: Regular system audits are conducted to identify potential vulnerabilities.
- Fraud Detection: Systems are in place to automatically detect suspicious transactions or login attempts.
However, it is not possible to guarantee that data transmitted over the internet is completely secure. We make every effort to provide maximum protection, but if a security breach occurs, we will notify you as quickly as possible.
6. Data Retention Period
basa6 retains your personal information only for as long as necessary or as required by legal obligations. For specific types of information:
- Account information: While the account is active and for a defined period after account closure as required by law.
- Transaction records: Retained for the period required under financial regulations.
- Support records: For a reasonable period for customer service improvement and dispute resolution.
- Identity verification documents: For the period defined under anti-money laundering regulations.
Once the retention period expires, your information is securely deleted or anonymised.
7. Your Rights
As a basa6 user, you have the following rights regarding your own information. To exercise these rights, please contact our support team:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with details of that information.
Right to Rectification
If any of your information is incorrect, you have the right to request a correction. We will make the correction as quickly as possible.
Right to Erasure
In certain circumstances you may request that your information be deleted, however some information may need to be retained due to legal obligations.
Right to Data Portability
You may request your information in a structured, commonly used digital format.
Right to Object to Processing
In certain cases you have the right to object to the processing of your information, particularly regarding its use for marketing purposes.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted.
After receiving a request to exercise a right, we will endeavour to respond within a reasonable time. Identity verification may be required.
8. Protection of Minors
basa6 is operated for users aged 21 and above only. We do not knowingly collect information from anyone under 21. If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.
If you suspect that a minor within your knowledge is using basa6, please inform our support team immediately.
9. Third-Party Links & Services
The basa6 platform may have operational connections with certain game providers and payment services. These third parties have their own privacy policies, and basa6 is not responsible for their data collection practices. You are advised to read the privacy policy of any third-party service before using it.
Payment services (bKash, Nagad, Rocket, Upay, and bank transfer) have their own terms and privacy policies, which can be found on their respective platforms.
10. International Data Transfers
basa6 is operated to serve players in Bangladesh. In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that the information is processed with protections equivalent to those in this Policy. We work only with trusted and verified service providers who adhere to high data protection standards.
11. Changes to the Privacy Policy
basa6 reserves the right to update this Privacy Policy at any time. If significant changes are made to the Policy, we will post a notice on the platform or notify you at your registered email address. Continuing to use the platform after changes have been made means you agree to the updated Policy.
The latest version of this Policy will always be available on this page. We recommend that you review this page regularly.
12. Contact & Complaints
For any questions or comments about this Privacy Policy, or to exercise your rights regarding your information, please contact us. The basa6 support team is available 24 hours a day, 7 days a week in Bengali and English:
If you are not satisfied with how we handle your information, please contact our support team first. We will make every effort to resolve your concern.
Stay with us to learn more
Visit our other policy pages to learn more about responsible gaming and security.